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MQLume

Help centre

Installation, delivery and bug reports.

Orders & delivery

We guarantee a delivery email with access to your files within 6 hours of confirmed payment and receipt of a valid email address, including weekends. Orders linked to an account are also available there once the files are ready. For crypto payments, submit the transaction hash and delivery email so we can match the confirmed transfer to your order. Check your inbox and spam folder.

Pay with crypto

[email protected]Refund policy

Installation & testing

  1. Install under MQL5/Experts, refresh Navigator and review PARAMETERS.pdf. Use a hedging account; backtest and evaluate on demo before live use. Start with your broker’s AUDCAD M5 chart and one instance per symbol/magic combination.
  2. Review PARAMETERS.pdf, check broker symbols, costs and volume limits, then backtest the supported setup and evaluate on a demo account before considering live use.

Compile. Backtest. Demo. Then decide.

After compiling the purchased source, check its behaviour in the Strategy Tester. Test it on a demo account before deciding whether to trade live. Passing tests does not guarantee live returns.

Report a bug

Include your order reference, source release, terminal build, settings, expected behaviour and steps to reproduce. Attach only relevant logs and remove account credentials.

Download bug-report template[email protected]

Bug-fix support is included while the product is actively maintained. We help resolve reproducible defects in the delivered, unmodified code.

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