Orders & delivery
We guarantee a delivery email with access to your files within 6 hours of confirmed payment and receipt of a valid email address, including weekends. Orders linked to an account are also available there once the files are ready. For crypto payments, submit the transaction hash and delivery email so we can match the confirmed transfer to your order. Check your inbox and spam folder.
[email protected]Refund policyInstallation & testing
- Install under MQL5/Experts, review PARAMETERS.pdf, then backtest and test on a demo account. Start on one AUDCAD chart with an M15 working timeframe and a hedging account. Verify Symbols and SymbolSuffix for every managed pair; supplied -ECN presets must match your broker. Keep Images / Models beside the MQ5 when compiling; EX5 embeds these resources.
- Review PARAMETERS.pdf, check broker symbols, costs and volume limits, then backtest the supported setup and evaluate on a demo account before considering live use.
Compile. Backtest. Demo. Then decide.
After compiling the purchased source, check its behaviour in the Strategy Tester. Test it on a demo account before deciding whether to trade live. Passing tests does not guarantee live returns.
Report a bug
Include your order reference, source release, terminal build, settings, expected behaviour and steps to reproduce. Attach only relevant logs and remove account credentials.
Download bug-report template[email protected]Bug-fix support is included while the product is actively maintained. We help resolve reproducible defects in the delivered, unmodified code.
